Help & Support

Contacting Potential Roommates


When you find a prospective roommate you're interested in, use the form located on the right side of their profile to send a message, or contact them by phone.

On mobile devices, the contact form is located at the bottom of the screen:

Screenshots of roommate profile contact form on desktop and mobile view

Before sending a message, verify that your name, phone number, and move-in date are accurate, and add anything you'd like to share to the message field (messages must be a minimum of 50 characters).

Phone

If the profile owner has opted to include their phone number, it will appear above the Contact Form (on desktop) or next to the "Send Message" button on mobile devices.

Social Media

Feel free to connect through social media if they've shared their Instagram, Facebook, Snapchat, or Twitter by clicking the icons on their profile.

Screenshots of roommate profile social media icons on desktop and mobile view


Safety First

Please exercise caution when sharing information and communicating with potential roommates, and review these safety tips.