Help & Support

What contact information will display on my listing?


The contact information that appears on your listing is based on the information entered on a specific listing's Contact form, found under My Listings > Edit > Contact.

These settings are managed separately from your Account Settings and Roommate Profile Settings.

Screenshot of listing edit options, highlighting contact edit form

Will my email address be visible?

No. When viewing your listing on the Housing Search page, users will not be able to see your email address. They will use a contact form to email you through the website, and they will only see your email if you respond to them.

Will my phone number be visible?

Sharing your phone number is optional. If you choose to share your phone number, it will be visible to anyone viewing your listing. If you wish to keep your phone number private, go to your listing Contact form, found under My Listings > Edit > Contact to ensure the Phone field is empty:

Screenshot of listing contact edit form, highlighting empty Phone field.